Effective Date: January 1, 2025
Welcome to Rely Logistics. By accessing our website or using our dispatching and logistics services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By accessing this website or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please refrain from using our website or services.
2. Services
Rely Logistics provides professional trucking dispatch and logistics support services, including but not limited to:
- Truck Dispatching
- Load Booking
- Rate Negotiation
- Carrier Packet Setup
- Route & Load Planning
- Invoicing and Paperwork Assistance
- 24/7 Customer Support
All services are provided subject to availability and operational requirements.
3. Customer Responsibilities
By using our services, you agree to:
- Provide accurate and complete business information.
- Maintain all required licenses, permits, insurance, and operating authority.
- Submit valid documents, including MC Authority, W-9, and Certificate of Insurance when required.
- Comply with all applicable federal, state, and local transportation laws and regulations.
4. Payments & Fees
Service fees will be communicated before work begins. Unless otherwise agreed:
- Payments must be made according to the agreed terms.
- Late payments may result in suspension or termination of services.
- Any applicable taxes are the responsibility of the customer.
5. Dispatch Services
While Rely Logistics works diligently to secure quality freight and negotiate competitive rates, we do not guarantee:
- Specific load availability
- Freight rates
- Revenue levels
- Continuous dispatch opportunities
Market conditions and broker availability may affect load opportunities.
6. Carrier Compliance
Carriers are solely responsible for:
- Operating safely and legally.
- Maintaining active insurance coverage.
- Following FMCSA regulations.
- Meeting broker and shipper requirements.
- Ensuring vehicles remain roadworthy and compliant.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and design elements, is the property of Rely Logistics unless otherwise stated. Unauthorized reproduction or distribution is prohibited.
8. Limitation of Liability
Rely Logistics shall not be held liable for any indirect, incidental, special, or consequential damages arising from:
- Delayed or cancelled loads
- Broker disputes
- Equipment breakdowns
- Traffic delays
- Weather conditions
- Loss of business or profits
- Third-party actions beyond our control
9. Website Use
Users agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to our systems.
- Upload malicious software or harmful content.
- Copy or misuse website content without permission.
10. Termination
Rely Logistics reserves the right to suspend or terminate services at any time if a customer:
- Violates these Terms & Conditions.
- Provides false information.
- Engages in fraudulent or illegal activities.
- Fails to meet payment obligations.
11. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
12. Changes to Terms
Rely Logistics reserves the right to modify these Terms & Conditions at any time. Updated versions will be posted on this page with a revised effective date.
13. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Texas, United States, without regard to conflict of law principles.
14. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us.
Rely Logistics
Address: Office no 2, 519 Jinnah colony Faisalabad Pakistan, RELY LOGISTICS LLC 1001 S MAIN ST STE 4316 KALISPELL, MT 59901
Phone: US: +1(302)786 7864 PAK: +92 3176297308