Effective Date: January 1, 2025
At Rely Logistics, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our dispatching and logistics services.
1. Information We Collect
We may collect the following types of information:
- Full Name
- Email Address
- Phone Number
- Company Name
- MC/DOT Number
- Billing and Business Information
- Documents such as MC Authority, W-9, Certificate of Insurance, and Notice of Assignment
- Website usage information, including IP address, browser type, and device information
2. How We Use Your Information
We use your information to:
- Provide dispatching and logistics services
- Process carrier onboarding and documentation
- Respond to inquiries and customer support requests
- Connect carriers with brokers and freight opportunities
- Improve our website and services
- Send important service updates and promotional communications (you may opt out at any time)
- Comply with legal and regulatory requirements
3. Information Sharing
Rely Logistics does not sell, rent, or trade your personal information. We may share your information only when necessary with:
- Freight brokers and shipping partners
- Insurance providers
- Payment processors
- Government or regulatory authorities when required by law
- Trusted third-party service providers who assist in operating our business
4. Data Security
We implement industry-standard security measures to protect your personal and business information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means of protecting your data, no online system can guarantee complete security.
5. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content. You can disable cookies through your browser settings if you prefer.
6. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of your data where applicable
- Opt out of marketing communications
- Request information regarding how your data is processed
To exercise these rights, please contact us using the information below.
8. Data Retention
We retain personal information only for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements.
9. Children’s Privacy
Our services are intended for businesses and individuals who are at least 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
Rely Logistics reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions regarding this Privacy Policy or the way we handle your personal information, please contact us.
Rely Logistics
Address: Office no 2, 519 Jinnah colony Faisalabad Pakistan, RELY LOGISTICS LLC 1001 S MAIN ST STE 4316 KALISPELL, MT 59901
Phone: US: +1(302)786 7864 PAK: +92 3176297308